Experience & Skills
With over 20 years experience as an Executive Assistant/PA and Office Manager, I have supported sole traders, Directors of SME's to CEO's, Director's and Board level executives of large corporate companies. I provide a professional, flexible, virtual and cost efficient support service covering key business areas including, Commercial, Enterprise, Finance, Human Resources, Sales, Marketing, Legal and Compliance, Office Management, Customer Services, Event Management.
Extensive experience supporting the following key personnel;
Chief Operating Officer
Chief Financial Officer
Chief Technology Officer
Chairman and Stakeholders
proficient user of all Microsoft Office applications: Office 365, Outlook, Word, Excel, Powerpoint, One Note, Teams
proficient user of Google Docs
experienced user of social media platforms, Facebook, Twitter and Linkedin.
extensive experience of working with Trello, Sage Visio, Sage ACT CRM system and Intelliflo CRM system
advanced user of financial management systems Xero, Quickbooks and Sage Line 50.
experienced user of online video conferencing software including Zoom, Webex and GoToMeeting
My career path has taken me across many different sectors from SME's to large corporate. This has afforded me a well rounded and diverse skillset, along with a plethora of experience in the Investment & Financial Services, IT, Intranet & Web Development, Utilities Consultancy, Hotel, Hospitality & Event Management industries.
Frequently Asked Questions
What is a Virtual Assistant?
A Virtual Assistant (VA) is an independent resource that provides invaluable administrative assistance to businesses and individuals whilst working remotely from a home office.
Do I need a Virtual Assistant?
Thats entirely up to you however if you are running a business and feel as though you are getting swamped with time-consuming tasks then you should seriously consider using a VA. This will allow you time to continue to grow your business and focus on key priorities.
What about confidentiality?
I am registered with the Information Commissioner’s Office: Registration number ZA753861
Your information and data will be treated in the strictest of confidence. I am agreeable to sign a confidentiality or non-disclosure agreement if required.
Where are you located?
I am located in Newcastle upon Tyne (UK) however due to working remotely I am equipped to work with clients throughout the UK, Ireland and beyond.
Can we meet to discuss my business requirements?
Yes absolutely! this can be arranged but may be dependant on location.
What are your working hours?
My core working hours are Monday through to Friday, 09:00 to 17:00 and excludes Bank Holidays. Should you have an urgent requirement which extends to weekend support then please contact me for a quotation.
How do we stay in contact?
We can keep in touch via telephone, Whatsapp, Messenger, email and /or online video conferencing services such as Zoom or Webex. Should you have an alternative preference then please do let me know.
How do you track the hours that you work for me?
I track my time by using a time recording software, rounding it up or down to the nearest 15 minutes.
How do I send you work?
Work requests can be sent via email and documents can either be emailed or shared with me on Dropbox or Trello. Should you have an alternative preference then please do let me know.
Do I sign a contract?
Yes, once we have agreed on the support level which you require, you will receive a copy of my Virtual Assistant Agreement along with my Terms and Conditions. Once you have checked, signed and returned the agreement to me, we can agree a support start date.
Is there a minimum term for our agreement?
No! we offer a flexible service.