About Me

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Virtual EA Services was founded in March 2020 with the focus being on providing SME's and Entrepreneurs with much needed business support, without incurring the cost of overheads of a full time employee. 

 

A seasoned Office Manager and Executive Assistant of over 20 years, I have supported senior leadership teams and Board of Directors in Financial Services, Wealth Management, IT, Intranet & Web Development, Utilities Brokerage, Hotel, Events and Hospitality Management.

In a Virtual Assistant capacity, I have also provided business support to clients in the following industries;  Digital Marketing, Financial Services, Health & Wellbeing, Estate & Letting Agency, Coaching & Mentoring, Web Design & Development.

Professional Memberships/Associations
- ICO registered
- AML registered
- Approved member of the Society of Virtual Assistants
- Full business indemnity insurance via Policy Bee

Frequently Asked Questions

What is a Virtual Assistant?

A Virtual Assistant (VA) is an independent resource that provides invaluable administrative assistance to businesses and individuals whilst working remotely from a home office.

 

Do I need  a Virtual Assistant?

Thats entirely up to you however if you are running a business and feel as though you are getting swamped with time-consuming tasks then you should seriously consider using a VA. This will allow you time to continue to grow your business and focus on key priorities.  

 

What about confidentiality?

I am registered with the Information Commissioner’s Office: Registration number ZA753861

Your information and data will be treated in the strictest of confidence. I am agreeable to sign a confidentiality or non-disclosure agreement if required.

Where are you located?
I am located in Newcastle upon Tyne (UK) however due to working remotely I am equipped to work with clients throughout the UK, Ireland and beyond.

 

Can we meet to discuss my business requirements?

Yes absolutely! this can be arranged but may be dependant on location. 

What are your working hours?

My core working hours are Monday through to Friday, 09:00 to 17:00 and excludes Bank Holidays. Should you have an urgent requirement which extends to weekend support then please contact me for a quotation. 

 

How do we stay in contact?

We can keep in touch via telephone, Whatsapp, Messenger, email and /or online video conferencing services such as Zoom or Webex. Should you have an alternative preference then please do let me know. 

How do you track the hours that you work for me?

I track my time by using a time recording software, rounding it up or down to the nearest 15 minutes.

 

How do I send you work?

Work requests can be sent via email jane@executivevaservices.co.uk and documents can either be emailed or shared with me on Dropbox or Trello. Should you have an alternative preference then please do let me know. 

Do I sign a contract?

Yes, once we have agreed on the support level which you require, you will receive a copy of my Virtual Assistant Agreement along with my Terms and Conditions. Once you have checked, signed and returned the agreement to me, we can agree a support start date.

Is there a minimum term for our agreement?

No! we offer a flexible service.